Call Center
At Carloan.com, we augment only the best in the business with our quality products and services. That’s why we are pleased to announce our new strategic partnership with industry expert, New Vision Sales, Inc, for Call Center and Business Development Services. Our partnership is specifically designed to help increase your showroom traffic, sales volume, and ROI by providing unparallel skilled agents rather than scripted based calls, for more effective influence and persuasion that sells!
NVS, developed by industry expert, national public speaker, trainer, and consultant Glynn Rodean, provides a one stop solution for call center training, consulting, and call center services. Their proven track record of delivering 50% or higher show ratios provides dealers more opportunities at the plate.
New Vision Sales Inc.
NVS Lead Call Center services your Carloan.com leads, which includes:
- Outbound appointment setting with detailed notes and skilled techniques to capture pertinent information to help you structure the deal such as down payment, trade-in info, and much more on top of the consumer’s commitment to show in your door
- Appointment confirmations
- Appointment follow ups before hand and after instilling a show and how their experience was to help guide future visits
- Appointment reschedules to get no-shows back into the sales pipeline
NVS Business Develop Center is a complete outsourced BDC service that runs as if they are right next door. NVS BDC includes:
- Outbound and inbound appointment setting for all of your leads
- Incoming application calls and appointment setting off direct mail, email marketing, radio and TV campaigns
- Customer mining through desk logs and DMS database
Integrated Communication
NVS call center services is integrated into our DOLLAR system where you’ll be able to view agents’ detailed notes in real-time on each customer contact as well as your ability to direct agents to help better manage your customer expectations.
In this business, working the phones is a mission-critical function, and dealers all across the country have seen the value of using this service to free up their own staff for other duties. Call us at 1-888-888-7227 or contact us today to learn more and how this solution will help you SELL MORE CARS!
